EASY RETURNS - COMPLIMENTARY WORLD WIDE SHIPPING OVER $50

FREQUENTLY ASKED QUESTIONS


How do I change my delivery address/amend my order after it has been placed?


We try to process your order as soon as possible however we are unable to change your delivery address once it is shipped and with the couriers. To change your delivery address or amend your order, please contact us at hello@pared.com.au immediately and include relevant information such as order number and new delivery address to facilitate the process.

Can my frames be made into optical?


All Pared frames can be made into Optical. You just need to take your frames into your local optometrist and they can fit your personal prescription for you. Here at Pared we also offer a 35% off discount if you would like your frames as Optical. Please note that your frames will be send without sun lenses so that you can take them straight into your optometrist. Use the code OPTICAL35 at checkout

HOW DO I RETURN MY FRAMES?


Please lodge your return via the follow link: paredeyewear.returnscenter.com

Can I cancel my order?


Yes, please contact our customer service team ASAP to cancel your order. Unfortunately if your order has already been dispatched you will need to initiate a return once you receive your frames. hello@pared.com.au

Where can I try your sunnies on? Where can I find your stockists?


Check our our stockist page

Do you offer gift cards?


Yes, we do! You can choose to purchase an e-voucher via our online store with the added flexibility of choosing your desired gifting value. You can also add personalised messages.

The frames I want are out of stock. What do I do?


We do our best to keep our frames well-stocked but sometimes it’s difficult to keep up with the demand, especially on some of our well-loved styles. If our products are backordered, it means that the item is temporarily out of stock but you may still purchase the item to reserve it for when it comes back in stock. Many of our frames are only available for a limited time, please contact us at hello@pared.com.au for more information.

Is it safe to shop on paredeyewear.com?


Yes, It’s completely safe! We ensure all your private information is kept secure and safe. Payments can be via credit card (MasterCard, Visa, Amex) or PayPal.

What are the payment options?


We are able to process payments made via credit card Afterpay.

I didn’t receive a confirmation email/tracking number. What now?


You should receive a confirmation email as soon as your order is placed. Your tracking number will be available to you once the order is booked in with the courier service. If you are encountering any problems, please contact hello@pared.com.au

Where do you ship from?


All orders are handled with care and shipped from our HQ in Melbourne, Australia

What countries do you ship to?


We ship worldwide! We do our best to get our sunnies to you but if you’re not sure about your country, please contact hello@pared.com.au

Who do I contact for…?


General enquiries/Feedback: hello@pared.com.au 

Press/media/PR: press@pared.com.au 

Marketing: tyla@pared.com.au 

International Sales: ed@pared.com.au 

AUS Sales: michelle@pared.com.au 

USA Sales : ed@pared.com.au

Wondering why your order smells so nice?


We spray each order with a Mihan Aromatics perfume, to find out exactly which scent we are using you can contact us on hello@pared.com.au We have got an exclusive offer for you where you can get 20% off your first order with them using the code MAPE20. www.mihanaromatics.com/product

COLLECTIONS

PARED COLLECTIONS


SUMMER 2019

VENI, VIDI, AMAVI (2018)

CABANARAMA (2017)

CATCH YOU ROUND (2016)


LE DISCOTHEQUE (2015)

GIMME SHELTER (2014)